---

Salesforce OmniStudio Consultant exam sections

Below are all the sections, which will be tested during the exam.

A candidate should have a hands-on experience and deep understanding of the following areas.

FlexCards: 23%

• Explain the capabilities, use cases and purpose of using FlexCards.
• Design FlexCards to ensure they meet customer requirements/needs.
• Collect and group the customer 360 Information required to show to an end user. (Console, FlexCards).

OmniScripts: 27%

• Explain the basic structure of an OmniScript.
• Validate developed OmniScript processes to ensure client expectation alignment.
• Identify business process step requirements and map them to OmniScript Components required to implement them.

Data Tools: 23%

• Explain the purpose and benefits of Integration Procedures and DataRaptors.
• Design Integration Procedures and related DataRaptors.
• Describe the benefits of using Decision Matrices and Expression Sets and provide real examples.

Best Fit Solutioning: 27%

• Gather, analyze, and simplify business requirements in order to design solutions using OmniStudio tools following best practices.
• Map process requirements to OmniStudio capabilities and explain the interaction between them.
• Create fit/gap analyses between requirements and OmniStudio capabilities.

For the reference: Check Salesforce official Exam Guide.