Salesforce Advanced Administrator
The Salesforce Certified Advanced Administrator program is designed for individuals who have the expertise of a seasoned Salesforce Administrator. The program encompasses the breadth of applications, the features and functions available to an end-user, and the advanced configuration, management, and application extending options available to an Administrator across the Salesforce platform.
Key Facts
- 60 multiple-choice questions
- 105 minutes to complete the exam
- 65% score to pass (39 good answers)
- 200 USD registration fee (plus applicable taxes)
- 100 USD retake fee (plus applicable taxes)
- No prerequisites
- Proctored exam delivered onsite a a testing center or in an online proctored environment
- No hard-copy or online materials may be referenced during the exam.

Salesforce Advanced Administrator exam sections
Below are all the sections, which will be tested during the exam.
A candidate should have a hands-on experience and deep understanding of the following areas.
Security and Access: 20%
- Given a scenario, determine the implications to record and field data access (Sharing model, controlled by parent, grant access by hierarchies, dashboard and report folders access, email folder access, Territory Management).
- Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration.
- Given a scenario determine the implications of user authentication.
- Compare and contrast the capabilities of a complex business model (Person accounts, Account, Contacts, and Contact to multiple Accounts).
Objects and Applications: 19%
- Given a scenario, determine the appropriate solution to enhance or extend objects (master-detail, lookup, junction object, related list, record type, schema builder, and object creator).
- Given a scenario, determine the appropriate solution to enhance or extend the UI/UX with applications (app manager, lightning app builder, dynamic forms, standard lightning page components, console, and lightning page analyze button).
Auditing and Monitoring: 10%
- Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity (debug log, set up audit trail).
- Explain how to ensure sensitive data is setup to support a business/legal/compliance use case in production and sandbox environments.
- Explain how to review and troubleshoot security settings including pending updates that may change system access.
Cloud Applications: 11%
- Describe the features of Salesforce which enable Sales users to conduct the sale process, including products, price books, schedules, orders, and quotes.
- Distinguish and understand the implications and capabilities of Forecasting and Territory Management.
- Explain how to create and maintain Salesforce Knowledge (article record types, data categories).Explain how to create and maintain service entitlements and entitlement processes.
- Describe the features of Salesforce which enable interaction between support agents and customers (Chat, Case Feed, Service Cloud Console, Experience Cloud sites, Omni-Channel).
- Given a scenario, understand the standard Salesforce suite of products that enable extending the core platform.
Data and Analytics Management: 13%
- Explain the tools and best practices for assessing, improving and enriching data quality (data types, validation, managing duplicates, enriching, archiving).
- Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements (custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, cross filters, dynamic dashboards, dashboard filters).
- Understand methods to connect to, access, backup/restore, or archive data outside of the Salesforce platform (big objects, data warehouse, external objects, data lakes, third-party solutions, and Salesforce Connect).
- Given a scenario, identify the appropriate tools and methods for importing data into Salesforce (data import wizard, data loader, and external ID).
Environment Management and Deployment: 7%
- Describe the options available to move metadata between environments (change sets, sandboxes, and AppExchange – managed/unmanaged).
- Describe the capabilities and best practices for using change sets to move metadata between environments.
Process Automation: 20%
- Given a complex scenario, determine the solution using the best tool, or combination of tools to solve a business problem.
- Given a scenario identify the appropriate tool or method for troubleshooting declarative automation.
- Given a scenario, explain the capabilities and limitations of each declarative automation tool.
- Understand the implications of the order of execution when using automation tools.
For the reference: Check Salesforce official Exam Guide.

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