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Salesforce Nonprofit Cloud Consultant exam sections

Below are all the sections, which will be tested during the exam.

A candidate should have a hands-on experience and deep understanding of the following areas.

Domain Expertise: 20%

• Identify the appropriate Salesforce solutions for fundraising and donor management.
• Identify the appropriate Salesforce solutions for marketing and engagement.
• Identify the appropriate Salesforce solutions for program and/or volunteer management.
• Distinguish and rationalize the purpose for resource sites like the Trailblazer Community, Trailhead, and AppExchange, etc.

Nonprofit Cloud Product Configuration: 22%

• Given a set of requirements, modify NPSP Settings for people management (Leads, Contacts, Accounts, Affiliations, Relationships, Addresses) defaults.
• Given a set of requirements, configure fundraising features (Opportunities, Payments, Allocations, Gift Entry and Recurring Donations) and batch process handling.
• Given an error message through a Nonprofit Cloud application, determine whether it is a Nonprofit Cloud application issue and appropriate next steps.
• Explain the differences between the Nonprofit Cloud release schedule and the Salesforce release schedule, including considerations for declarative and custom development during the deployment stage of implementation.
• Install Nonprofit Cloud applications and/or solutions.
• Configure the Nonprofit Cloud application security model to meet customer requirements.

Implementation Strategies and Best Practices: 18%

• Given a scenario, facilitate a successful Nonprofit Cloud consulting engagement.
• Gather requirements, create user stories, and turn business processes into solution design.
• Create a change management process based on Salesforce best practices for governance.
• Determine and implement the appropriate testing and deployment strategy (sandbox, production, tools, etc.).

Solution Design: 20%

• Identify the appropriate Salesforce solution(s) to meet customer requirements.
• Distinguish when it is appropriate to use declarative development (low code), custom code development, or a third-party solution.
• Analyze customer requirements to determine appropriate solution design considering capabilities, limitations, and design trade-offs.
• Determine the appropriate security features to use following Salesforce best practices.

Integration and Data Management: 15%

• Given a specific data requirement, explain the use cases and considerations for using Salesforce native, third party, or Nonprofit Cloud application data tools.
• Given customer requirements, articulate and implement data migration and/or integration strategies for a Nonprofit Cloud implementation.
• Identify which duplicate management tools to use for a Salesforce implementation.

Analytics: 5%

• Given a scenario, determine the appropriate analytics solution (Reports, Dashboards, Tableau and Tableau CRM, third-party solutions, etc.) in Nonprofit Cloud.

For the reference: Check Salesforce official Exam Guide.